These conditions of sale are concluded on the one hand by SAS Materne Haegelin and Daughters with a capital of euro whose headquarters is in Orschwihr, registered in the register of commerce and companies of Colmar under number 304 511 900, hereinafter referred to as "Materne Haegelin and Daughters" and on the other hand, by any person or entity wishing to make a purchase via the website "Materne Haegelin and Daughters" hereinafter referred to as "the buyer. 


The present conditions of sale aim at defining the contractual relations between Materne Haegelin and Daughters and the purchaser and the conditions applicable to any purchase carried out by the means of the commercial site of Materne Haegelin and Daughters, that the purchaser is professional or consumer.

The acquisition of our products through the present site implies an acceptance without reserve by the buyer of the present conditions of sale.

These conditions of sale will prevail on all other general or particular conditions not expressly approved by the Domain Materne Haegelin and Daughters.

Materne Haegelin and Daughters reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.     

Characteristics of goods and services offered

The products and services offered are those listed in the catalog published on the site of Materne Haegelin and Daughters.

These products and services are offered within the limits of available stocks.

Each product is accompanied by a description prepared by Materne Haegelin et Filles.

The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the product offered, especially with regard to the labels of bottles.



The prices appearing in the catalog are prices including all taxes in euro taking into account the VAT applicable to the day of the order; any change of the rate could be reflected on the price of products or services.

Materne Haegelin and Daughters reserves to modify its prices at any time, being understood however that the price appearing in the catalog the day of the order will be the only applicable one to the buyer.

The indicated prices include the expenses of treatment of orders, transport and delivery as far as they take place in the geographical zones envisaged below.

Geographical areas

The online sale of products and services presented in the site is reserved for buyers who reside in France and for deliveries required in these geographical areas.



The buyer, who wishes to buy a product must fill in the identification form on which he will indicate all the requested details or give his customer number if he has one; fill in the online order form giving all the references of the chosen products or services; validate the order after having checked it; make the payment in the conditions provided; confirm the order and payment.

The confirmation of the order implies acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out.

The seller will communicate by e-mail confirmation of the order recorded.


Buyers, non-professional individuals, have a withdrawal period of seven days from the delivery of their order to return the product to the seller for exchange or refund without penalty, except for the cost of return.

Terms of payment

The price is due at the time of ordering.

Payments will be made by credit card; they will be made through the CCM/CCI secure system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and no third party can gain knowledge of it during transport on the network.

The buyer's account will only be debited when the available products are shipped and only for the amount of the products or services sent.

At the buyer's request, a paper invoice will be sent to him/her, showing the VAT. 


Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.

The risks are borne by the purchaser from the time the products have left the premises of Materne Haegelin and Daughters. In the event of damage during transport, a justified protest must be made to the carrier within three days of delivery.

The delivery times are given only as an indication; if these exceed thirty days as from the order, the sale contract could be cancelled and the purchaser refunded.


All products supplied by the seller benefit from the legal guarantee provided by articles 1641 and following of the Civil Code.

In case of non-conformity of a product sold, it can be returned to the seller who will take it back, exchange it or refund it.

All claims, requests for exchange or refund must be made by mail to the following address Materne Haegelin et Fille - 45 Grand'rue - 68500 ORSCHWIHR within thirty days of delivery.


The seller, in the process of selling online, is only bound by an obligation of means; his responsibility cannot be engaged for any damage resulting from the use of the Internet network such as data loss, intrusion, virus, break of service, or other involuntary problems.

Intellectual property

All the elements of the site of Materne Haegelin and Daughters are and remain the intellectual and exclusive property of Materne Haegelin and Daughters.

Nobody is authorized to reproduce, to exploit, to rebroadcast, or to use in some title that it is, even partially, elements of the site that they are software, visual or sound.

Any simple link or by hypertext is strictly forbidden without a written express agreement of Materne Haegelin and Daughters. 

Data with personal character

In accordance with the law relating to data processing, the files and freedoms of January 6, 1978, the information in personal matter relating to the purchasers could be the subject of an automated treatment.

Materne Haegelin and Daughters reserves the right to collect information on the purchasers including by using cookies, and, if it wishes it, to transmit to commercial partners the collected information.

The buyers can oppose the disclosure of their details by notifying Materne Haegelin and Daughters. In the same way, the users have a right of access and of correction of the data concerning them, in accordance with the law of January 6, 1978.

The automated treatment of information, including the management of the e-mail addresses of the users of the site was the subject of a declaration to the CNIL on ............ registered under the number .............

Archiving / Proof

Materne Haegelin et Filles will archive the purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code.

The computerized registers of Materne Haegelin et Filles will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Settlement of disputes

The present conditions of sale on line are subjected to the French law.

In the event of a dispute, jurisdiction is given to the competent courts of Mulhouse, notwithstanding the plurality of defendants or the introduction of third parties.